million8 Privacy Policy
million8 takes the privacy of every member seriously. This document clearly explains how we collect, store, use and protect your personal information as an online betting platform operating under international licensing.
Our Six Privacy Principles
The million8 Privacy Policy is built on six core pillars of member data protection.
Limited Data Collection
We only collect information needed for account registration, identity verification, deposit and withdrawal processing, and customer support. No additional personal data is collected without member consent.
Secure Data Storage
All member data is stored on servers protected with industry-standard encryption. Access to internal databases is restricted to authorised personnel only and is subject to strict controls.
Transparent Data Use
Your personal information is used only for platform operations, KYC verification, financial transaction processing and service communications. We do not use your data for purposes outside this scope without notice.
No Sale of Data to Third Parties
million8 does not sell, rent or disclose members' personal information to any third party for marketing or commercial purposes. Your data remains a trust we hold on your behalf.
Member Access Control
Members have the right to access, correct or request deletion of their personal information through our customer support channels. We will process such requests within a reasonable time in accordance with legal requirements.
Data Retention Based on Need
Personal data is only retained for as long as necessary to fulfil its original purpose or to comply with legal obligations and international licensing regulations. After that period, data is securely deleted.
Your Rights as a million8 Member
You have certain rights regarding the personal information we hold about you.
Right of Access
You may request a copy of the personal information we hold about you at any time.
Right of Correction
If any of your information is inaccurate or outdated, you have the right to request prompt correction.
Right of Deletion
In certain circumstances permitted by law, you may request that your personal data be deleted from our systems.
Right to Object
You have the right to object to the processing of your data for specific purposes, subject to applicable legal requirements.
This Privacy Policy ("Policy") is issued by million8 ("we", "Platform") and applies to all registered members and visitors of the million8 website at million8.org. This Policy describes our practices regarding the collection, use, storage and protection of your personal information.
By registering an account or continuing to use million8 services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, please stop using the platform and contact us for further enquiries.
1. Personal Information We Collect
To provide a complete and secure service, million8 collects several categories of personal information:
- Account Registration Information: Full name, identification card number (MyKad), date of birth, gender, mobile phone number and email address.
- Identity Verification Information (KYC): Copy of identification card, proof of address documents and information required to comply with anti-money laundering (AML) requirements.
- Financial Information: E-wallet account details (Touch 'n Go eWallet, DuitNow, Boost), bank account information for FPX processing, and crypto wallet addresses (USDT, BTC, ETH) for members using those payment methods.
- Platform Usage Data: Betting history, deposit and withdrawal records, customer support communication records, and account activity logs.
- Technical Information: IP address, web browser type, device operating system and login session data for security and fraud detection purposes.
2. How We Use Your Personal Information
million8 uses the personal information collected for the following purposes:
- To set up and manage your member account and verify identity for international licensing compliance.
- To process deposits and withdrawals through the payment methods supported by this platform.
- To provide 24/7 customer support via live chat and email in Malay and English.
- To detect and prevent fraudulent activity, money laundering, unauthorised access and violations of the terms of use.
- To comply with legal obligations under our international licensing, including reporting and record retention requirements.
- To send account-related notifications, policy updates, promotions (if you have given consent) and important service information.
- To improve the user experience through aggregated and anonymised analysis of platform usage data.
3. Disclosure of Information to Third Parties
million8 does not sell or rent members' personal information to any third party. However, in certain situations, we may need to share information with the following parties:
- Payment Service Providers: Transaction information required to process deposits and withdrawals via Touch 'n Go eWallet, DuitNow, FPX, Boost and crypto wallets.
- Game Software Providers: Minimum technical information required for game operation and verification of betting results.
- Relevant Authorities: When required by law, court order or the requirements of our licensing regulatory body.
- Anti-Fraud Services: Data required to maintain platform security and prevent illegal activity.
All third parties we deal with are bound by strict confidentiality agreements and are required to handle your information in accordance with data protection standards equivalent to this Policy.
4. Cookies and Tracking Technologies
The million8 website uses cookies and similar tracking technologies to improve the user experience. The cookies we use include:
- Session Cookies: Required to maintain your login session and account preferences during your visit.
- Functional Cookies: Store your language preferences, display settings and platform preferences.
- Analytical Cookies: Collect aggregated usage data to help us understand usage patterns and improve the platform.
- Security Cookies: Help identify and prevent suspicious or unauthorised access to your account.
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of our platform.
5. Data Security
million8 implements reasonable technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. These measures include:
- Encryption of data in transit using industry-standard SSL/TLS protocols.
- Encryption of sensitive data stored in our databases.
- Multi-layered access controls and two-factor authentication for internal systems.
- Continuous monitoring of suspicious activity and an intrusion detection system.
- Regular security audits and risk assessments by our security team.
Although we take reasonable precautions, no data transmission or storage system over the internet can be guaranteed to be fully secure. We encourage members to also protect their own accounts by using strong passwords and not sharing their login credentials.
6. Data Retention and Deletion
We retain your personal information for as long as your account is active or as long as needed to provide services to you. After an account is closed, we will retain certain records for the period required to comply with our legal obligations and international licensing requirements.
When personal information is no longer needed, it will be securely deleted or anonymised in accordance with our data management procedures.
7. Your Rights Regarding Personal Information
As a million8 member, you have the following rights regarding your personal information:
- Right of Access: Request a copy of the personal information we hold about you.
- Right of Rectification: Request correction of information that is inaccurate or incomplete.
- Right of Erasure: Request deletion of your personal information, subject to applicable legal and licensing requirements.
- Right to Restrict Processing: Request that we limit the processing of your information in certain circumstances.
- Right to Object: Object to the processing of your information for certain purposes based on legitimate interests.
- Right to Data Portability: Receive your personal information in a machine-readable format.
To exercise any of the above rights, please contact our customer support team. We will process your request within a reasonable time and inform you of the outcome.
8. Changes to This Privacy Policy
million8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will be communicated to members via a notice on the platform or through the registered email address.
The "Updated" date at the top of this document will reflect the date of the latest changes. Continued use of our platform after such notice will be considered your acceptance of the updated terms.
9. Contact Us Regarding Privacy
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please contact us through the following channels:
- Live Chat 24/7: Available directly on the million8 website in Malay and English.
- Email:
We are committed to taking every privacy-related enquiry seriously and will work to resolve any concerns you have within a reasonable time.
Your Data is Protected, Your Game is Safe
million8 ensures your data is protected at every step. Register an account today and enjoy a safe, responsible, and enjoyable betting experience with the Malaysian member community.
Frequently Asked Questions About Privacy
Answers to questions commonly asked by members about privacy and data protection at million8.